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Old January 5th, 2011, 03:32 PM
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Viking River Cruises Viking River Cruises is offline
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Join Date: Oct 2010
Location: Woodland Hills, CA
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Default Re: Paul Motter

Quote:
Originally Posted by Paul Motter View Post
I have also had problems with Viking River not responding in a timely way. it is too bad since I generally like them as a cruise line.

Now - this flodding issue and having to see things by bus is not fun, but as Granny says, also not unusual. I have had it happen to me on other River Boats.

The question is in how well they compensate. I hope you got a good response from them.
Dear Paul,

We are sorry to hear that you’ve been disappointed with our response time in the past. We continually strive to provide the best experience for our customers and would welcome any feedback you would like to share at TellUs@vikingrivercruises.com.

Sincerely,

Viking River Cruises
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