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Old January 6th, 2011, 01:07 PM
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Paul Motter Paul Motter is offline
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Because some travel agents are telling people that they cannot discount, provide onboard credits or give other added value because Seabourn has taken a large amount of their commission away from them. That is simply a ruse or utter ignorance.
Man - that just ticks me off...

When a travel agent intentionally misinforms a client about anything - especially discounts on cruises, that is a solid indication they only care about one thing - making as much money as possible off of you.

It reminds me of the class warfare we are seeing in this country now - agents who figure "if you have the money you might as well share it with me."

The problem is that the agent/customer relationship has to be based on trust. If you have an agent you cannot trust then you have the wrong agent.
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