I got mine a few years ago when the "panic" hit and so many applied that there were back ups so extended time getting it. Then, only mine arrived. My cruise partner's didn't, there was a glich in his birth certificate which needed to be straightened out, so the process began again. Panic mode set in as we were booked for Alaska and had to clear Canadian customs to get to Vancouver. Things got fixed, but sometimes there may be a glich even getting a passport.