Actually, I'm not looking for anything and if you read my letter to Holland it gives them what I am looking for: specifically a change in policy. Nothing more than that and certainly nothing punitive against the employee.
The employee was dressed as a Captain Morgan look-a-like, and was on his way to the "ship"/bar (those of you that have been to Half Moon know what I'm talking about).
As a former restauranteur I take seriously copyright infringements and damage to an icon like the pirate. But in this environment he shouldn't be walking around the larger grounds and if necessary Holland should be providing him with changing quarters to get in costume at the bar. It's really that simple.
If they would do that they might avoid the entire question of whether a guest is overreacting to his response.
Management's response will surely be posted here.
Celebrity Zenith, Galaxy, Mercury, Infinity, Millinium
Holland America Eurodam, Rotterdam