I put this as a big complaint on my comment card.
We always fill out the comment card but never hear back from them. Being in the PR
business for over 32 years, I think if I had a large number of complaints in one area I would possible call a few people to ask some questions and then take some action. But again, maybe they do but I doubt it.
I REALLY do not like when the CD suggest
that you give the a good rating! I've seen that done in the past.