If you send a complaint letter think about what action you would expect Carnival to take. Do you feel you are entitled to some sort of compensation? Do you want to have them note that security was unresponsive - this does affect employees reviews.
All I ask is a tall ship and a star to steer her by; John Masefield
Carnival: Glory 2004, Destiny 2008, Splendor 2009, Freedom 2011, Valor 2012, Dream 2013
Celebrity: Summit 2011
Princess: Ruby 2010, 2014, Caribbean 2013, Coral 2014, Regal 2014, 2016, Royal 2017
Star Clippers: Royal Clipper 2015