Originally Posted by green_rd
If you send a complaint letter think about what action you would expect Carnival to take. Do you feel you are entitled to some sort of compensation? Do you want to have them note that security was unresponsive - this does affect employees reviews.
It does not really matter if it affects employees if they are not doing their job. if it was explained correctly, security failed and the pool attendant supervisor failed in doing their duties and should be repremanded. If let go, so be it. Do your job.