The OP asked what people's experience was when they complained. Mine was not recent, Iv done many Carnival cruises since then.
I gave my opinion .. that it wasnt handled well. I just answered the question.
I only wonder way people attack anyone who says they complained and post to them acting like they are the ones in the wrong. I never see anyone say that Carnival could possibly have handled things better? I never even said what the problem was, just that after I told John (not planned, just we were in the same place at the same time) he insisted on having someone call me. Then I get told its not his place. If its not his place .. then John shouldnt have said he would have someone call me. How can that be my fault?