The only thing your letter implies is that you only complained during the crusie about the noise from the next cabin , no where did you state that you had contacted Guest Services about the drainage problem in the bathroom or the kids in the adult only pool. If you had maybe something could be done.
You never stated what you wanted Carnival to do to compensate you. Did you expect them to refund at least part of the cost of the cruise or that you wanted a credit for a future cruise. You left it completely up to them and as I stated before I think you just wanted an excuse to not cruise with Carnival again.
Akumal Mexico Reviews
Star Princess 2005, Sun Princess 2005
Caribbean Princess 2006, MSC Lirica 2006 , NCL Pearl 2007, Majesty of the Seas 2008, Carnival Destiny 2008, MSC Lirica 2009, Carnival Valor 2009,Carnival Legend 2010, Carnival Liberty 2010,Carnival Fantsay 2011,Carnival Valor Feb 2012, MSC Poesia Dec 2012, MSC Poesia April 2013