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Old June 16th, 2011, 12:04 PM
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MercedMike MercedMike is offline
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Join Date: Nov 2010
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Unhappy Fear?

Quote:
Originally Posted by Kuki View Post
Cruisemates Blog Are The Cruise Lines Using ?The Politics of Fear? to Sell You Shore Excursions? Kuki

The link above is to my blog discussing this premise. How adventureous are you?

Stick to the same old ship's excursions because you like them, or because their "sell" that they are the safest bet works?
Well, the question is, when does legitimate "puffery" and salesmanship become inducing fear?

Those of you who follow my often inane comments know that I always say that you have to decide what your level of comfort it. It is not only legitimate but good customer care for the cruise lines to make clear just what the choices are. Then people can decide.

Ship's excursions are convenient, easy to book, well guided and supervised, and usually very much on time. They are an excellent choice for many people, not because they are afraid but because of their good value to benefit ratio.

OTOH independent excursions can also be excellent but do have that small element of risk. In our 40+ cruises, we have been the last passengers up the gangway twice due to small glitches with independent operators. We balance the risks against the benefits and the value and decide which to do. For the ship to point this out is not really fear-mongering, just good merchandising IMAO.

I also feel that some of the more vocal advocates of always booking independent exaggerate the cost savings possible. In our experience, independent excursions are rarely much of a savings over the cruise lines trips, and we almost never choose an independent excursion because of some ephemeral savings.
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