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Old July 31st, 2011, 01:12 PM
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Trip Trip is offline
Join Date: Aug 2000
Location: Boston
Posts: 20,263
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Kay Annie, Absolutely, with any on board problems, attend to them immediately, and, document who you spoke to, if things are not corrected, and, you have to deal with the home office. Also, speaking to the correct person from a department, in context with the kind of complaint you have, eliminates alot of frustration.

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