I was on a Celebrity cruise in February 2011, I bought a lithograph off British American Art Auctions after 3 months I did not receive it so I contacted them. No reply so I contacted Celebrity who in turn contacted the company, that stirred them into life. There was lots of communication with Celebrity and the auction company - whom I might add only replied to me when Celebrity contacted them. Celebrity said the company will refund my money. Well this has not happened.
I am now told that the auction company are no longer on Celebrity as people were not receiving what they purchased.