Please be forewarned ~ if you plan on getting any Spa treatment on this ship ~ first they are by a separate company so Carnival doesn't manage them. There customer service has a lot to be desired and downright rude. One of their gals hung up on me because I changed my mind on the type of services I wanted for my husband and my 30th wedding anniversary and decided that I wanted to downgrade the package and they told me that they can't downgrade, what? Are you serious? So instead of making a $350 sale ~ they got $0......as I cancelled immediately. They were unbelievable, money Hungary is all they seemed to care about but apparently not since they lost my business. Just thought I would let future cruise buddies aware.