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Old September 1st, 2011, 11:05 PM
Mclanecp Mclanecp is offline
Junior Member
Welcome Newcomer
 
Join Date: Apr 2011
Posts: 4
Thumbs down Spa services on Carnival Spirit......

Please be forewarned ~ if you plan on getting any Spa treatment on this ship ~ first they are by a separate company so Carnival doesn't manage them. There customer service has a lot to be desired and downright rude. One of their gals hung up on me because I changed my mind on the type of services I wanted for my husband and my 30th wedding anniversary and decided that I wanted to downgrade the package and they told me that they can't downgrade, what? Are you serious? So instead of making a $350 sale ~ they got $0......as I cancelled immediately. They were unbelievable, money Hungary is all they seemed to care about but apparently not since they lost my business. Just thought I would let future cruise buddies aware.
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