I'm sure you're limited by the software that you use for this site .... but some feedback on the cruise review section...
I think it would be helpful IF there were a comments section after reviews, like you find on other sites, either for reviewers to add additional information or for readers to ask questions/comments.
Just like when reading a recipe online, it helps to read feedback from others who've tried the same recipe. If someone posts a particularly derogatory review, it helps for others to add their own 2 cents to qualify a review.
I think this might be better than a negative review turning people away from a ship/line. For example, the last review of Eurodam is from someone who had issues disembarkation because his wife was in a wheelchair. If others (who didn't take the time to write a review) had the same experience and commented as such .... this would help readers to take the one review seriously and add strength to it. Conversely, if there were others who had a different experience and commented as such .... then this would help readers to qualify the experience and expect a different outcome.
HAving just submitted my review of FOTS ... I went back to see if there was any feedback on my Eurodam review and that is when I realized that the site does not permit this. if someone does take the time to write a review, its nice to know that others took the time to read it .... even an option for readers to indicate that they found the review helpful .... would be some positive feedback.