Originally Posted by johnthed0g
Oddly most ships have staff on the "front desk" that don't appear to like people, & some do not seem to have a grasp of English.
Really, I've never noticed that. In fact, all of the interaction I've had with guest relations has always found them to be pleasant & willing to address my concerns. I've cruised with Celebrity & Princess only, & have found the same on both lines. If anything, I find that the onshore customer service provides a lot of conflicting info. I would guess that most of them have never set foot on a ship.
As far as language skills, I enjoy interacting with people who use English as a second language, & envy them for knowing more than one language. Sometimes I think that most Americans think that the whole world should speak English, because that's the only language that we know.