perhaps you need another kind of vacation if that is all it took to crush your daughter, with so much going on, on a ship. Sarcasm aside, I always find it best to walk away -- and try again later. We wish everyone knew everything on a ship, and by all rights they should, but they are still human, from all over the world, and they make mistakes. Your vacation, their jobs. I hope you didn't let the first 15 minutes spoil the rest of the week, days, etc.