Wow that is so frustrating, it would be interesting to know where the original cruise was meant to be visiting. I know that a lot of the Med countries are in turmoil with civil unrest at the moment over the sensible cutbacks being required by their governments, so that may be a factor.
Plus of course a lot of the African nations are still having their own civil unrest at the governments & ruling powers. I am surprised to see that Snoozeman's sister's cruise was even considering Egypt at this moment in time.
As for getting information, huh, good luck with that. Last year we were booked to go on an amazing cruise on a very small ship (Swan Hellenic's Minerva) including Aqaba, Suez Canal, Egypt, Ephesus etc. etc.
We heard a couple of weeks before leaving that the ship had broken down with propulsion issues, and a few days later had to limp into another port for repairs. So imagine how we felt when Swan left a message on our answerphone saying that our cruise had been cancelled, due to the ship having a longer than planned dry dock refit - hmmmm not quite true. The message was left on the Wednesday before the Saturday we were due to fly out
Our compensation (apart from our fare returned), £200 towards another cruise to be taken by the end of the year, but she had finished operating that cruise, so we lost out.
We called them & asked if we could book last year for this, "no". Oh how about letting us have a ship visit when the ship returns to the UK (and about 30 miles from us), eventual answer "no".
Gee thanks guys for your wonderful customer service - NOT!
Alan & Katrina