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Old November 2nd, 2011, 02:04 PM
Ine Ine is offline
Senior Member
Cruise Maniac
Join Date: Feb 2007
Location: The Netherlands, winter in Mexico
Posts: 137

Copied from another cruiseboard:

""For local guests who are not flying into San Diego
To show our appreciation for delaying your clients' arrival until Sunday, they will receive as a goodwill gesture a $150.00 per person Onboard Credit for the first and second guests in each stateroom, as well as a $75.00 credit for the third and fourth stateroom guests.

For guests who are flying into San Diego
If your clients are flying into San Diego and are able to change their flight to arrive on Sunday, we will reimburse for air change fees up to $100 per person. We will also provide a $150.00 per person Onboard Credit as a goodwill gesture.

If your clients cannot change their flights and are arriving on Saturday, we have arranged for a limited number of complimentary hotel rooms in San Diego as well as complimentary shuttle service to the pier on Sunday morning from the hotel. They will also receive a $75.00 per person Onboard Credit to help offset their shoreside meal expenses on Saturday and Sunday morning. If your clients will need hotel accommodations, please contact us as soon as possible at 1-800-577-1728 or 206-626-7395.

Please note that all Onboard Credits can be redeemed to cash at the end of the voyage if not used.

As an additional token of our apologies for this situation, each guest on this sailing will receive a Future Cruise Credit equal to 25% of the base cruise fare paid for the 7-day Mexican Riviera sailing that was originally scheduled to begin on November 5, 2011. Please see the attached Terms and Conditions for full details of our Future Cruise Credit program.""

The ship had to turn back to Hilo with 3 seriously ill passengers.
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