RCI did the cancelling on a ship you were booked on, gave you compensation with coupons, and, now added a dash of grief trying to use them, well that sure stinks...I wonder why, your husband's is going through, but not yours? Add to the mix, your friends are now void... ?? Something is not kosher, and, trying to get higher up, will get you nowhere, sadly.
What has your travel agent said,an and, what are they doing on your behalf? If this was booked directly with RCI, it might get even more tricky.
Keep us informed of your mission...good luck.
Trip, with her book & tea!
Chat Hostess & Board Moderator