The coupons were $480.00 per person and had to be used by April 2012. Our travel agent has had one operator fro RCI tell her to just tell her clients "sorry too bad" and when our agent was called the other day by RCI to say that our friends' coupons were no longer being accepted she told the operator that this was unacceptable that operator said "oh well" and hung up on her. Needless to say our agent was not impressed with RCI and the flipant way their operators handle situations. We were given these coupons by RCI in the first place as our original cruise was cancelled and RCI does not give cash back so our money came back to us in the way of coupons. So now the coupons are not being accepted and we are out the money as well.