I just heard that a local couple from the Minneapolis area (White Bear Lake) are the two missing Americans.
My heart goes out to their family and to all those who were impacted by this tragedy.
One thing I do want to point out. No matter what reports have said about the chaos and the crew a large number of crew had to do the right thing. Otherwise the lifeboats would not have been launched and 4000 people would not have been evacuated in just over two hours.
There were probably many mistakes but there were probably just as many things that went right and there were probably many heroes among the crew and the passengers.