Nice of you to stick up for the Cruise Line since you are paid by them. I am very well travelled and accept, understand errors, shortcomings, from cruise lines and there employee's. This incident regarding Costa and there Captain's is not the first. What is going on regarding the Italian "Captain" training they receive? As a military man I can not understand why again a Captain of a cruise ship would be on shore to watch the ship sink and leave (minor staff) to contend with assisting passengers to safety. Sorry I have seen mis-behaviour with Captains on MSC Cruise Lines as well it may not be in the nature of running a ship in ROCKS, but enough. God Bless the poor people and there families who have lost there love ones in this terrible disaster. What more can you say I guess I would really think twice about taking this Cruise Line.