Everyone's entitled to their opinion, and I have no problem with someone elses opinion being different from mine. Heck, my opinion on the matter has been changing so much recently it would be difficult for anyone to keep in sync with my opinion.
I think the important thing here is to keep an open mind. Two aspects of this issue, among many others, are (a) how much compensation do I and the other passengers who had a similar experience to me deserve, and (b) given what happened, and how it happened, how much should Costa have to pay out. I don't think the two are directly related.