The pair of tanzanite earrings at that price were not set in gold? It seems to me for that price it should have been. Did D.I. do the resetting for you, while you waited?
If so, once the stone was out of the mounting,they would have seen the chip, if they were doing what they were supposed to. Was the chip under the prong, once reset, and were BOTH chipped?
With this store's reputation, they should stand by their work. Let us know how you make out.. good luck
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