Originally Posted by Kuki
However, if someone has an experience that is an obvious flaw, and generally unsatisfactory, I see no problem with them "griping" about it.
Exactly! I've written one complaint letter on all of my cruises and that was to HAL. 7 day cruise, we had no hot water for 5 days..freezing cold shower in Alaska is tons of fun. Our main issue was the dining room. I have no issue with cost cutting if you serve what you say you're going to serve, i can order around that...but twice they passed off pollak as crab. Once as a dungeness crab salad and once as Alaska King Crab. It was fake crab both time. Completely unacceptable.