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Old April 28th, 2012, 12:50 AM
Bostonsgirls Bostonsgirls is offline
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Join Date: Apr 2012
Posts: 1

We are past guests booked with a couple who are not past guests , separate cabins booked early saver for breeze 12 days out of Barcelona this June started the talking with carnival rep in oct finally booked nov 9 watched prices and got rate changes and I changed to a balcony cabin across hall from friends prior to final payment worked well with carnival rep ..... Until final payment made march 29th.... Saw price drop contacted rep told me could not adjust price but could give us an aft balcony on another floor, we did not want to be away from our freinds said no thanks, I looked into it and contacted him again that es rate should get us obc, he was very nice and told me to file the claim form and how to fill it out, I filled it out and was denied now he said we never booked es told me I was worried about losing the deposit....I paid a 1500.00 deposit if I was worried I would only have paid what they were asking..... So frustrated and by the way our friends are on es.
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