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Old May 18th, 2012, 08:23 AM
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Paul Motter Paul Motter is offline
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Travel Weekly just put a story where they quote Seabourn as saying they normally arrange make-up sessions for people who are sick.

It sounds like the woman really just refused to go - and they refused to back down. I do believe she was ill and that back to back makea a difference, however.

The main thing, though, is that I don't think the punishment fits the crime. This was about a $30,000 booking they lost. That is a lot of money for any business just to say "too bad - goodbye". It makes the cruise look a little thuggish in my mind, a little underhanded.

Don't want me as a customer, sure, kick me off 3500 miles from home with all my luggage. But to take my money, too? That's a bit rash and one-sided.

That's how I see it.
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