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Old June 5th, 2012, 08:04 AM
CostaSmurf CostaSmurf is offline
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Join Date: Jun 2012
Location: UK
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From Costa Crociere USA website :

Quote:
Tipping is a personal matter, and your own judgment is the best guide. For your convenience, Costa will automatically debit your onboard account a modest service charge per person per day. Bartenders, servers, deck stewards and other staff may be tipped as service is received. For your convenience, a 15% gratuity is added to beverage purchases automatically.

Cruises from December 2011 through November 2012

Included:
World Cruises and neoRomantica Grand Cruises

Caribbean sailings departing from the U.S.:
$11.00 US per adult per day.The applicable service charge for teens between the ages of 14 and 17 will be $5.50 per person per day.

Caribbean sailings departing from non-U.S. ports:
Euro 7.00 per adult per day for cruises up to 8 nights; Euro 6.00 per adult per day on longer cruises. The applicable service charge for teens between the ages of 14 and 17 will be 50% of these amounts; there will be no service charge for children under the age of 14.

Dubai and Indian Ocean:
Euro 7.00 per adult per day for cruises up to 8 nights; Euro 6.00 per adult per day on longer cruises. The applicable service charge for teens between the ages of 14 and 17 will be 50% of these amounts; there will be no service charge for children under the age of 14.

Transatlantic sailings:
Euro 6.00 per adult per day. The applicable service charge for teens between the ages of 14 and 17 will be 50% of this amount; there will be no service charge for children under the age of 14.

South America sailings:
$9.00 US per adult per day. The applicable service charge for teens between the ages of 14 and 17 will be 50% of these amounts; there will be no service charge for children under the age of 14.

Far East :
6.00 Euro per adult per day. The applicable service charge for teens between the ages of 14 and 17 will be 50% of these amounts; there will be no service charge for children under the age of 14.

China mini-cruise (4,5,6 days):
$9.00 US per adult per day. The applicable service charge for teens between the ages of 14 and 17 will be 50% of these amounts; there will be no service charge for children under the age of 14.

Mediterranean and Northern Europe:
Euro 7.00 per adult per day for cruises up to 8 nights; Euro 6.00 per adult per day on longer cruises. The applicable service charge for teens between the ages of 14 and 17 will be 50% of these amounts; there will be no service charge for children under the age of 14.

Cruises from December 2012 through November 2013

Included:
Transatlantic and Great Eastern Cruises of november 2012

Caribbean sailings departing from the U.S.:
$11.00 US per guests age 15 and older per day for all cruise lengths.

Caribbean sailings departing from non-U.S. ports:
7 Euro per guests age 15 and older per day for all cruise lengths.

Mediterranean, Northern Europe, Dubai, Red Sea, Indian Ocean, and Far East):
7 Euro per guests age 15 and older per day for all cruise lengths.

Costa Victoria Far East Cruises in China:
$11.00 US per guests age 15 and older per day for all cruises

Transatlantic sailings (To/From: N. America, S. America, Dubai, Far East, Mauritius, and N. Europe):
7 Euro per guests age 15 and older per day for all cruise lengths.

South America sailings:
Nov. 2012 through March 2013:
$10.00 US per guests age 15 and older per day for all cruise lengths.
Nov. 2013 through March 2014:
$11.00 US per guests age 15 and older per day for all cruise lengths.

The applicable service charge for children between age 4 and 14 will be 50% less of the amount indicated above; there will be no service charge for children under the age of 4.
From the Costa Crociere UK website :

Quote:
2012 SEASON - for cruises from december 2011 to december 2012

included:
Transatlantic cruises of November 2011
Grand Oriental cruises of November 2011
Caribbean, Middle East, Red Sea and Oriental cruises of November 2011
Costa Serena 27/11/2011
Costa Concordia 28/11/2011
Around the World Cruise january 2013

For all hotel services on board, a service charge will be added eachday to Guests' accounts. Payment will be requested only at the end of the cruise and depends on the duration of the cruise. The following charges are applicable:
• 7 euros/day per adult for all cruises up to 8 days, or 6 euros/day per adult for longer cruises.
• 11 dollars/day per adult for Caribbean cruises on Costa Atlantica departing from Fort Lauderdale and Miami.
• 9 dollars/day per adult for 4-5-6-7-8 day mini Far Eastern cruises on Costa Classica and Costa Victoria.
• 10 dollars/day per adult for South American and spring transatlantic cruises on Costa Fortuna, Costa Magica, Costa Pacifica and Costa Victoria.
There is no service charge on any cruise for children under the age of 14, whereas Guests between the ages of 14 and 17 will be charged 50% of the above rates. The entire service charge is set aside by the company for staff who perform hotel duties on board as an incentive to continue improving the quality of service offeredon Costa ships. In this regard, Costa Cruises has received SA 8000international certification for ethical conduct and social accountability.The service charge is an integral part of the total price of thecruise and therefore the amount cannot be altered.
If you ask any passenger from the US or Canada when aboard a Costa ship, they confirm that the option to remove or reduce the service charge is given at time of booking...most do not alter or remove, but some do so either at booking or the moment they board.

I have seen it mtself too many times, the queue at Guest Services with people wanting to opt out of the service charge and its always passengers from the US and when asked for thereason why, they claim its a right of theirs to make that decision.

It causes alot of consternation at the evening meal since it invariably gets brought into the conversation...those who booked and were not made aware of the service charge by their agent, the ones already paid it with their final invoice and those who know all about it and accept it...then you get the token US passenger say "Oh well I just asked the agent to opt me out of it and they did"...makes for quite significant heartburn at mealtimes.

This is why I wish that no matter which line you sail with, they all should have a fixed & identical amount, they should make it mandatory for everyone regardless of nationality/culture...it would save countless arguments at guest services from passe ngers who rightly ask why certain nationalities have been let off the charges (or at least given the opportunity to be let off from them).
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Past :

1965 - Cunard Queen Mary, 1967 - Cunard Queen Elizabeth, 1970 - Cunard Queen Elizabeth 2, 1971 - P&O Oriana, 1972 - SS France, 1975 - SS Leopard, 1977 - P&O Canberra, 2005 - NCL Jewel, 2005/6 - NCL Crown, 2006 - FOCL Braemar, 2007 - FOCL Braemar, 2007 - FOCL Braemar, 2007 - NCL Gem, 2008 - Costa Allegra, 2010 - Costa Allegra 34 Day B2B, 2011 - Costa Victoria, 2012 - Costa Classica
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