CivilSid...
I agree that there seems to be something going on with cellphones and cruise ships. My erroneous charge for $475 was jaw-dropping, and like you I couldn't get the compony to discuss it, but they did agree on a "settlement" with me - $30.
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I am the editor, but I also speculate, ask questions and play devil's advocate. I reserve the right to change my mind.
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