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Old August 9th, 2012, 09:03 AM
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green_rd green_rd is offline
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TI is a part of Diamonds International. Their customer service is located in NYC.

That is their policy. You have 30 days to return the jewelry if an independent appraiser states the stone is of lower quality than they sold it. There is no room for buyer's remorse. Check your receipt. The Carnival buyer's protection program is really no better.

You might be able to work with your credit card company. If you send it back use some trackable method.
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