Thread: Help help
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Old September 4th, 2012, 12:46 AM's Avatar is online now
Join Date: Aug 2011
Location: Cape Coral, FL
Posts: 2,053

Originally Posted by tmwalkr View Post
My wife and I have never been on a cruise so I thought I would be swift and purchase a cruise. On 8/25/12 I booked one for my wife and I for our 25th wedding aniversary only to find out now she will not be able to go on vacation due to work that has cancelled all vacations until November. I am now learning through emails that that is just too bad ad Im just with out any way to transfer or even let someone else go in my place that I hav already paid for. Can anyone advise me of any possible options?
This all depends on when final payment is due and also the type of special, if any, you booked it under. Hopefully, you booked it through an agent and they will be able to help you. If you booked it directly with the cruise line or an online site, you're pretty much on your own.

If final payment has not been made, then you should be able to cancel it without any penalties. If you booked a special, similar to Carnival's Early Saver Fare, then you may lose some of your money, but not all of it, provided that final payment has not been made.

If you can give me a few more details, I can provide more specific information to you.

I don't mean to beat a dead horse, but this is rule number one as to why you want to book with an agent as it's their job to represent you and help you through problems like this. Also, an agent has contact information not available to you and sometimes they can get things you can't get.

If final payment has been made and you booked through the cruise line, I'm sorry to say that you will have to suffer the penalties involved. Unfortunately, that's the way it is and not much you can do about it.

Travel Agent/Cruise Specialist w/14 yrs exp and 50 Cruises on 12 different cruise lines in many parts of the world! Vietnam Veteran Owned & Operated. Certified Accessible Travel Advocate. Specializing in unsurpassed personal service to insure you have a hassle-free vacation!
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