Wow! Sounds like you definitely ran into problems with that one! Sorry it didn't meet with your expectations. Mother Nature just did not want to treat you well. I agree that HAL should have provided a bit more for your troubles to help ease the pain.
By contrast, we did a 14-day cruisetour with HAL (3 nights on the Zaandam and the 11 nights inland) and it couldn't have been better. We also lucked out and only had one day with some drizzle - unfortunately, that was the day we went on a tour into Denali park, so we didn't get to see Mt. McKinley. But HAL treated us wonderfully and we would do it again.
I feel bad for the problems you encountered - everyone should be treated to a nice Alaskan cruise.
Travel Agent/Cruise Specialist w/12 yrs exp and 47 Cruises on 11 cruise lines! Favorites: Paul Gauguin - Tahiti: Uniworld River Cruises - Europe; Celebrity Solstice-class ships; Holland America - 12-nights Baltics & Russia; RCCL - 14-nights Greek Isles, Turkey, & Croatia; Holland America - 14-day Alaskan cruisetour; 10-night Canada/New England cruise; 21 days Hawaii w/7-night NCL cruise; Oceania - 25 days in Asia; more than 3 months touring Europe by train. And many all-inclusive resorts!