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Old October 19th, 2012, 11:39 AM
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Trip Trip is offline
Join Date: Aug 2000
Location: Boston
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This is another good point, in the travel agent vs order taker/cruise line booker debate, which I just dont understand,sorry.

Why wouldn't anyeone want a TA at the ready to go to bat for them,when they book a cruise? It's free, they can do more for you,and be pro active. In any transaction you do, having the benefit of someone in your corner is a plus, in my book.

As an aside. I recently wrote on a company fan website. I stated my complaint and request for help, and, got it almost instantly. No company worth it's salt, wants a complaint unaswered on their fan page, to be seen by others, who want to see how it's the company handles it.

Robbie & CP...glad see your great approach with customer service. Thanks

Trip, with her book & tea!
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