BOP'S POSTING WAS EXACTLY WHAT I WAS TALKING ABOUT!
We were on the Century last October and had 6 star service everywhere we went. My wife said that it was the most perfect cruise she had ever been on. (I've been crossing and cruising since 1965.) This cruise restored my faith in a 7 day cruise, which we had tired of.
The consistency of any given ship can not possibly be maintained 52 weeks a year. Crews change constantly and this creates problems in the service sector. I have seen food go from a 10 to a 5 just bercause the head chefs changed in the middle of a voyage. How many of you can tell the familiar story of changing tables from a surly waiter to the best waiter you ever had? It has happened to us more times than I care to remember.
I love these threads; every ship has its raft of horror stories and if the crews were free to speak you would hear tales that would curl your hair!