I responded to your other post about this, but I'll duplicate it here since you seem to be asking about Carnival.
I ALWAYS advise my clients that if they want to do another cruise with the same cruise line to take advantage of the future cruise offers. They are a very good deal because the deposit is reduced, you get onboard credit, you don't have to select a specific cruise and date, plus you can can cancel and get a full refund, so it's win-win situation. And you can tell them you're working with an agent and the agent will then be given the information so they can service it for you. There's really no downside to it.
Carnival has done away with their future cruise certificate program, so alot of people are very irritated with them. I just hope this is not something other cruise lines are considering.
Travel Agent/Cruise Specialist w/15 yrs exp and 50 Cruises on 12 different cruise lines in many parts of the world! VIETNAM VETERAN OWNED & OPERATED. Certified Accessible Travel Advocate. Specializing in unsurpassed personal service to insure you have a hassle-free vacation!
Last edited by storybookcruises.com; January 23rd, 2013 at 10:45 PM.