I answered my own question about getting there. From old posts, she's from the west coast. She's angry Princess couldn't book her one of Princess reserved spots. She's an experienced cruiser with 46 cruises under her belt, and not all from the states. I assume not all air travel was thru a cruiseline.
Princess was working with her to reinstate the cruise as a solo. She did not indicate if it was successful, but if it was, why didn't she just book her own airfare?
I hope not all monies were lost due to the timing of the cruise being cancelled. How does insurance handle this? Do they pay according to the penalty phase, or return all of it?
I would hope the OP will come back and fill in the blanks.