Originally Posted by Aerogirl
I wonder where the costumers right come in, so your cruise is booked your contract signed and if things keep happening with their ships your just out of luck, does Carnival not have a responsibility to costumers by putting them on a safe vessel?
So lets say last month it was Triumph this month Dream two months from now Freedom people who are booked on these or other ships and are now concerned about their safety either cruise or loose their money,this somehow seems wrong.
This one has no good answers. Yes they do have the responsibility to put customers on a safe vessel. However, I do not see any merit to allowing those in a panic over an incident on another ship to cancel at anytime without penalty. It would be not only an unsound business practice, but could welll result in the lines financial ruin. This would be akin to the airlines allowing no penalty cancellations after an aircraft crash. They don't allow it and no one expects it either.