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Old April 8th, 2013, 05:30 PM's Avatar is offline
Join Date: Aug 2011
Location: Cape Coral, FL
Posts: 2,266

As a fellow travel agent, I couldn't be happier, also.

But discounters are not only bad for hardworking reputable agents, they are really bad for passengers and that's what most people don't understand. The worth of an agent isn't realized until problems occur and that's when a good agent is worth their weight in gold. I can't tell you how many times I've gotten calls from people looking for help because they either can't get ahold of their discounter or the discounter says they can't help them. They're only interested in making a fast buck, not in providing good service.

I just hope other cruise lines will follow suit because this is just overall better for everyone.

Travel Agent/Cruise Specialist w/16 yrs exp and 50 Cruises on 12 different cruise lines in many parts of the world! VIETNAM VETERAN OWNED & OPERATED. Certified Accessible Travel Advocate. Specializing in unsurpassed personal service to insure you have a hassle-free vacation!
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