Ok lets see . The final payment is due on Nov 21st 2014 and the $500 deposit will be charged to my credit card on Nov 11th 2014. I went on the R.C web site and it shows a $500.00 credit to my account.So I guess they did pay my Deposit for me Or else how would I have a confirmed reservation? And I have not been charged for anything else yet.So lets see I called up to make a reservation and the Lady makes a mistake and offerd me a promotion deal that my Cruise does not Qualify for. She talks to her Supervisor and they stand behind the original agrement.I get a confirmed reservation and it has not cost me anything out of my pocket yet. So far I dont see any reason to be unhappy with this service.