Originally Posted by thecruisequeen
Booked the next cruise directly with Royal.....Booked the last cruise with Cruise Planner right in my town....however when I called her after I booked and paid and wanted to switch from set dining to mytime she had an attitude with me....I guess I was making her work extra to pick up the phone call Royal and switch it.
Wow! That's very disappointing!! I'm sorry to hear that.
She didn't even have to call them - all she had to do is go on their booking site and make the change. It's quick, easy, and is not a big deal.
The only thing she should have done was to remind you that if you do the My Time dining, then the gratuities will have to be pre-paid. That way there would be no surprises for you in case you were not aware of it. But to cop an attitude is wrong.
Sorry you had that problem.