View Single Post
  #27 (permalink)  
Old September 5th, 2013, 06:15 PM
storybookcruises.com's Avatar
storybookcruises.com storybookcruises.com is offline
Moderator
Admiral
 
Join Date: Aug 2011
Location: Ashburn, VA
Posts: 1,515
Default

I'm the same way, Felix. I always suggest it to my clients. As I tell them, you hope it's a waste of your money because if you need it, it's usually not for a good reason. But if you need it, you're damn glad you've got it!

We've been lucky in that in our 46 cruises we've only needed it once. The day we were leaving for a 2-week European vacation, which included a 7-night river cruise, our son, who was 28 at the time, developed chest pains and we had to rush him to the hospital. Turned out to be his gall bladder and it had to be removed. Needless to say, we cancelled our trip and got 100% of our $4000 back from the insurance company (Allianz). We were really glad we had the travel insurance on that one!

But over the many years we've been doing this, we've had some strange things happen with our clients. Had a group of 20 family members who flew into New Orleans and on the way to the pier, one of the young ladies started having bad side pain. They diverted to the hospital where they had to perform an emergency appendectomy. All 20 cancelled, all 20 had insurance, and all 20 got a full refund.

The biggest one a friend of mine had; her clients,both seniors, were doing a Panama Canal cruise and the husband had a massive heart attack. They had to fly him off the ship to a hospital where he went into a coma for a week before passing away. The insurance company (Allianz) was helping her every step of the way including helping her to find a hotel, then working with local authorities to get the body flown back home. Total cost was around $100,000! The insurance company covered 100%!!

I firmly believe in that tag line; don't leave home without it!

And the other one; I'd rather have it and not need it, than need it and not have it!

Pete
__________________
Travel Agent/Cruise Specialist w/12 yrs exp and 47 Cruises on 11 cruise lines! Favorites: Paul Gauguin - Tahiti: Uniworld River Cruises - Europe; Celebrity Solstice-class ships; Holland America - 12-nights Baltics & Russia; RCCL - 14-nights Greek Isles, Turkey, & Croatia; Holland America - 14-day Alaskan cruisetour; 10-night Canada/New England cruise; 21 days Hawaii w/7-night NCL cruise; Oceania - 25 days in Asia; more than 3 months touring Europe by train. And many all-inclusive resorts!
Reply With Quote