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Old September 14th, 2013, 12:24 PM
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felix_the_cat felix_the_cat is offline
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Join Date: Mar 2009
Location: Niagara, Canada
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Default Royal Caribbean laying off 100 staff

There are changes coming - again. RCCL have announced the departure of Lisa Bauer and 100 lay-offs. Ms. Bauer was gone as of Friday (yesterday).

There are 100 lay-off coming in the U.K. as they outsource their call centres to other parts of Europe as well as Guatemala. This is not sitting too well with U.K. cruisers.

I believe the other 100 in the U.S. will not cause any call centers to be moved out of country, but who really knows.

What they have said, they have 11 call centers and will be taking that down to 3.

Perhaps more cruisers will now realize they should be working with a TA, but then I'm prejudice with that remark being a TA myself.
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Celebrity Constellation - March 17 followed by Celebrity Reflection - March 22

44 cruises - too many to list however cruiselines are in no particular order:

Azamara
Uniworld
RCL
Princess
NCL
HAL
Cunard
Celebrity
and some unknown tub

Yes, I'm a Royal Chump and proud of it.
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