Looks like you are already hooked up, but if in future you need a PCC at NCL, mine seems to be very good. He is quick to respond to messages left for him and will call back even on his days off. We often choose our cabin with his help and he makes sure we are getting the best rate. Once booked, we sometimes check around with other web based TAs or the TA department of our big box warehouse club. If we find a better rate and more on board credit, we then transfer the booking to the TA. Have always had good customer service with them and never a problem.
For future reference, Frank Levesque, Personal Cruise Consultant
877-416-9722 ext 4171