Love NCL and have sailed 4 times since 2010 with 3 more booked in next 10 months. I find the staff to be the most genuinely friendly from the Captain right on down. Senior staff are very visible and make themselves available to those who attend the Meet and Greets with business cards handed out with direct phone numbers should a problem arise. Entertainment is throughout the ship, not just in the main theatre. Much better than any other line we've cruised IMO, especially the newest ships. The Freestyle atmosphere allows you to eat where and when and with whom you like. Yes, I know some of the other lines have "my time" or similar. Trust me, it is not the same. We have twice been in suites and the perks are great.
Next up is Epic, and looking forward to Blue Man Group and Cirque, Legends, Fat Cats Blues Club, Howl at the Moon. I can put up with an unusual cabin design for that
. Then the Getaway and POA in 2014.