Our RCCL BDM is in the video, as she proudly points out. They really wanted to show how much they appreciated agents, which I think was in direct response to be the opposite of what Carnival was doing. They know how much travel agents do for their business, unlike Carnival who was trying to conduct business without travel agents.
It's been interesting, to say the least.
47 Cruises & Counting! Favorites: Paul Gauguin to Tahiti: Uniworld River Cruises in Europe; any of the Celebrity Solstice-class ships; Holland America for 12-nights in the Baltics & Russia; RCCL for 14-night Greek Isles, Turkey, & Croatia; Holland America for 14-day Alaska cruisetour; 10-night Canada/New England cruise; 21 days in Hawaii including a 7-night NCL cruise; Oceania for 25 days in Asia; & 3 months touring Europe by train. And many days spent in all-inclusive resorts!