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Old November 7th, 2013, 07:17 PM's Avatar is offline
Join Date: Aug 2011
Location: Cape Coral, FL
Posts: 2,260

I agree with Trip - only book with an agent. We're always here when you need us!

But as for Carnival, when you call in, 95% of the time you're talking to someone who; 1) works in a call center, 2) has worked for the company less than six months, 3) is not a certified travel agent, and 4) has never even been on a cruise or to any of the ports. Their number one job is to sell you something.

So, if you call in and ask for your PVP and they can't/won't transfer you, then either ask for a supervisor or call back and talk to someone else. Eventually, you'll get someone who will not give you the runaround because what she's saying about PVP's is not true.

Travel Agent/Cruise Specialist w/16 yrs exp and 50 Cruises on 12 different cruise lines in many parts of the world! VIETNAM VETERAN OWNED & OPERATED. Certified Accessible Travel Advocate. Specializing in unsurpassed personal service to insure you have a hassle-free vacation!
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