Originally Posted by Trip
I think this part of the paragraph, makes a big statement:"talk to a booking person." Since this process is changed, I believe the best course of action is to book with a cruise travel agency.
We have used travel agents and we have used our PVP. I understand the value of a travel agent and what they can do for you. However, we have used the same PVP for over 10 years and never had a problem. My main concern was that I couldn't access the Carnival phone system. The person I did talk to gave me the information I needed.
And I agree something seems fishy here. I'll keep trying to find the PVP we always used.
Thanks for all the answers.