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Old November 22nd, 2013, 04:44 PM
EdLinda EdLinda is offline
Familiar Face
Join Date: Jan 2006
Posts: 50

Just returned from the cruise I questioned the room about. Yes, the room is larger and new, the noise was unbearable. Why they have to have a dance band in the Centrum is beyond me. The band played until midnight. To make matters worse, there are speakers all around on each floor along the railing. Wall between railing and cabins does no good because the fire doors at the end need to be kept open. We complained after the first night, asking if they could lower the volume. Was told to call that evening if it was still bad. Called at 11:45 and guest services person could hardly hear me. It may be just the Enchantment that has these parties in the Centrum, but it was every night. With the help of the Diamond Concierge and our stateroom attendant, we got our cabin changed. However, another person we met got ear plugs from guest services!
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