View Single Post
  #2 (permalink)  
Old January 23rd, 2014, 01:47 PM
storybookcruises.com's Avatar
storybookcruises.com storybookcruises.com is offline
Moderator
Admiral
 
Join Date: Aug 2011
Location: Cape Coral, FL
Posts: 1,998
Default

When you say 'your agent', is this the NCL agent or an independent travel agent? Who is your insurance through; the cruise line or an independent insurance company?

Can you provide more information on the 'legs' you're referring to? Where you on a cruise tour or a back-to-back cruise?

When you requested insurance, do you have documentation that shows you specifically requested it for the whole trip or for any particular dates?

This will help me respond to some of your questions and perhaps offer some advice on the matter.

Pete
__________________
Travel Agent/Cruise Specialist w/14 yrs exp and 50 Cruises on 12 different cruise lines in many parts of the world! Vietnam Veteran Owned & Operated. Certified Accessible Travel Advocate. Specializing in unsurpassed personal service to insure you have a hassle-free vacation!
Reply With Quote