According to news reports the Celebrity Constellation lost power on Sunday morning (February 9, 2014) after docking in Key West, Florida. Power went out at approximately 7:15 a.m. and came back on 90 minutes later at 8:45 a.m. This comes less than 2 months after the same ship had engine problems which caused the ship to stay overnight in Key West. According to the report things are back to "normal". The report states that "During the power outage, the toilets did not work, there was no running water, and the elevators were out".
The Celebrity Constellation is currently on a 5 night cruise out of Ft. Lauderdale. The cruise ship left Port Everglades on Saturday and has stops in Key West, Florida and Cozumel, Mexico.
Celebrity Cruises issued the following statement: “Today, while Celebrity Constellation was alongside in Key West, Florida, the ship experienced a technical issue that caused it to lose partial power for 50 minutes. During this time, the back-up system came online in order to support all of the ship's critical systems. Engineers onboard are resolved the issue and restored full power to the ship. We apologize for any inconvenience this outage may cause our guests.”
The crew according to report from onboard passengers state that the response by crew and captain was amazing - Breakfast with HOT coffee served ON TIME and bottle water available on board. Celebrity constantly goes above and beyond for their customers.